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Customer Service Representative




Michigan, U.S.


Diploma / GED


2 to 5 Years

Customer Service Representative

Description of Company
Strength Environmental is a regional company specializing in environmental waste services, industrial cleaning and technical services in need of a Customer Service Representative. We are a solutions driven company when it comes to our customers and are looking for that right individual to meet the many challenges facing our customers and sales team.

Summary of Position
A candidate for this job needs to have strong verbal and written communication skills. They also need to have excellent telephone capabilities.  The ideal candidate must be energetic, have an outgoing personality and keep a clean and orderly work environment. You will be responsible for providing exceptional customer service to our current customers and new prospects when they call in for assistance. This is your opportunity to join a strong and growing company offering a full-time competitive based hourly rate and benefits with room for advancement.  We are looking to immediately fill this full-time position with a positive, team-minded individual looking to grow with us! The work schedule is Monday — Friday, 8:00 AM – 5:00 PM.

Essential Duties and Responsibilities
Answer inbound customer calls and provide necessary service requests for customers
Support sales team with quotes and presentations
Maintain customer relationships with follow up phone calls
Capture sales and market research
Responding to customer email requests and general inquiries
Resolve issues by working with various departments throughout organization

Key Skills
2 + years working in an office environment
Strong attention to detail
Work in a fast paced environment
Extensive knowledge of Microsoft Office Suite
Be a great self-starter with a sense of urgency and strong work ethic
Ability to multi-task with a positive and enthusiastic attitude

Education and Experience
High school diploma or equivalent required
B.A. preferred

Commensurate with skillset

In addition, we offer a competitive compensation plan: medical, dental, vision, and disability insurance to full-time, permanent employees.

Strength Environmental is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as qualified individual with disability.

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.